Frequently Asked Questions (FAQs)

Need help? Here are the most common questions our customers ask. If you can't find what you're looking for please contact us - (773) 697-8760

2627 N Kedzie Ave, Chicago, IL 60647

At this time Smoke Station does not provide shipping options. Orders can be picked at our local store.

Smoke Stations does not offer returns, exchanges are only available on unused and unopened items.

You can pick your order at 2627 N Kedzie Ave, Chicago, IL 60647 (773) 697-8760

You can pick up your order anytime during business hours. We are open everyday from 10am to 12am and from 1pm on Sundays.

You will need:

  • a government-issued ID

  • your pickup notification email

If you are unable to print your pickup notification email, the associate can view it on your mobile device.